Members Area - Problem downoading Research Notes

14 Feb 2016 12:51 #1 by PETERTHEEATER
From the Member's Area, when I select any of the available Research Notes and click on the Download button my Android tablet briely indicates download progression then stops with the message Cannot complete download file is not in valid PDF format.

Any ideas?

A few weeks ago I seemed to have downloaded a couple of the documents yet failed to locate them in my tablet's files.

Please Log in or Create an account to join the conversation.

14 Feb 2016 14:24 #2 by netcompsys
Replied by netcompsys on topic Members Area - Problem downoading Research Notes
I have had the same error message

Kevin

kevin

Please Log in or Create an account to join the conversation.

14 Feb 2016 14:38 #3 by Chris Lowe
Replied by Chris Lowe on topic Members Area - Problem downoading Research Notes
I'm not at home at the moment I'll have a look later if Dietmar don't beat me to it.

English Civil War Re-enactor with the Sealed Knot.
Gentlemen, you can't fight in here! This is the War Room!

Please Log in or Create an account to join the conversation.

14 Feb 2016 15:27 #4 by kebecker
Seems to be at on my iPad

Please Log in or Create an account to join the conversation.

14 Feb 2016 15:48 #5 by Dietmar Morley
Replied by Dietmar Morley on topic Members Area - Problem downoading Research Notes
Just checked and it's fine on iPad, MacBook, Windows laptop and iMac.

I don't have an android anything so I can't test it.

It must be an android thing as the files are perfectly normal PDF files.

Please Log in or Create an account to join the conversation.

14 Feb 2016 17:47 #6 by Chris Lowe
Replied by Chris Lowe on topic Members Area - Problem downoading Research Notes
I got the same errors on my Samsung phone, but it isn't an android problem it is googles naff pdf viewer, I tried viewing the files with pdf viewers from 2 other sources and the files opened up no problem.

So don't use the built in android pdf viewer or the google drive pdf viewer, niether of them work, find another vendors, I used Polaris office viewer 5 to open the pdf's fine.

English Civil War Re-enactor with the Sealed Knot.
Gentlemen, you can't fight in here! This is the War Room!

Please Log in or Create an account to join the conversation.

15 Feb 2016 08:31 #7 by PETERTHEEATER
Replied by PETERTHEEATER on topic Members Area - Problem downoading Research Notes
Thanks Chris, I didn't think of that so will try to change the default to the same PDF viewer which I use for already downloaded files.

Please Log in or Create an account to join the conversation.

15 Feb 2016 15:13 #8 by PETERTHEEATER
Replied by PETERTHEEATER on topic Members Area - Problem downoading Research Notes
Ha Ha, FAIL

I can't see how to change the default which appears to be Adobe Reader which opens all my other downloaded PDFs.

I have tried two other PDF readers without success. Tapping download button of any of the research notes causes normal black screen on my Samsung Galaxy tablet and the usual laterally flashing blue line at the top of the frame for a second or two then a window Cannot downliad PDF invalid file format.

My Android Version 4.2.2. I can download PDFs from other sites but it doesn't like ARG..

Please Log in or Create an account to join the conversation.

15 Feb 2016 21:51 #9 by Dietmar Morley
Replied by Dietmar Morley on topic Members Area - Problem downoading Research Notes
Could it be a file size issue?

There is nothing strange or weird about the file format. Whatever the problem is, it's at the download end.

Can you download OK on a normal PC?

Please Log in or Create an account to join the conversation.

15 Feb 2016 22:59 #10 by Peter Kirk
Replied by Peter Kirk on topic Members Area - Problem downoading Research Notes
I tried to download it on my phone. I think it worked but nothing came on screen and I've no idea where it went! I'll probably just ignore it like the message that tells me that 12 apps require updating again only one of which I use!

No Amount Of Evidence Will Ever Persuade An Idiot (probably not Mark Twain)

Please Log in or Create an account to join the conversation.

Time to create page: 0.045 seconds
Powered by Kunena Forum

We use cookies to improve our website and your experience when using it. Cookies used for the essential operation of this site have already been set. By continuing to use this site you are agreeing to this. To find out more about the cookies we use and how to delete them, see our privacy policy.

  
EU Cookie Directive Module Information